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In today's issue

  • The bias that makes a quiet save worth less credit than a loud fix, even when the save was harder

  • Why "financial planning and analysis" gets zero replies and one specific sentence gets a reply in days

  • The four different ways finance expertise hides in plain sight, and which one is probably yours

  • A fill-in-the-blank sentence you can use this week, not an assignment to go write one

This week's observation

FP&A. Financial reporting. Budget management. Inside a company, these are line items on a job description. Outside one, they're exactly the skills a growth-stage company is missing when its board asks questions its systems can't answer fast enough.

Eight finance directors and managers who translated this into an outside offer averaged $195 an hour, a first project worth $3,800, and twenty-four days from the first name on their list to a signed client.

The deep dive

The Situation

Finance professionals tend to undervalue their own expertise for a specific reason: the work is invisible when it's done well. A budget that closes without surprises, a forecast that holds, a report that answers the question before the board asks it, none of that generates visible drama. It means nothing went wrong. That invisibility makes it easy to describe the job as maintenance rather than what it is.

Why It Matters

There's a name for why this happens: outcome bias. Decision researchers have found that people judge a decision by how it turned out, not by how sound the decision-making was at the time. A budget built well enough that nothing goes wrong doesn't produce a visible outcome to point to. A crisis dramatically averted does, even when averting it was less impressive than preventing it in the first place. Behavioral-ethics researchers Max Bazerman and Ann Tenbrunsel have written about how this same bias shapes organizational incentives more broadly, structures built around visible results end up rewarding success, not soundness. That's the trap finance professionals fall into with their own resumes. A quarter that closed without incident reads as nothing happened. It should read as something specific did not happen, because of you.

What People Miss

"I do FP&A" sounds like one sentence, but it usually hides at least four different problems, and only one of them is the one worth selling.

The person who forecasts accurately but has never noticed forecasting is a skill, only a duty. The person who closes the books cleanly every month and assumes that's baseline competence, not a service. The person who's fixed the same board-reporting gap so many times it stopped registering as a fix at all. The person whose real value is catching a bad number before it becomes a bad decision, work that by definition leaves no trace once it's done.

Different people, same four words: "I do finance."

The Exact Script

Fill in your own version of this sentence, using your specific function instead of the example:

"My [function] work usually looks like nothing happening, because I [specific preventive action] before it becomes [specific visible problem]. Right now, [type of company] without that in-house yet is probably [specific consequence]."

Wayne's version, once he wrote it out: "My FP&A work usually looks like nothing happening, because I close the gap between what the board asks and what the numbers can already answer before it becomes a trust problem. Right now, a growth-stage company without that in-house yet is probably making decisions on reporting that's already three weeks stale."

The Case Study

Wayne V., a Finance Manager, had closed that exact gap three times in his own company without ever billing for it separately. Framed as an outside offer instead of a job description, it became a signed client. He now earns $4,500 a month from it, still employed, no announcement, no website.

One note on the list itself: it's former colleagues, former clients, former vendors, and contacts from organizations already left, never current-company contacts. That distinction matters as much for finance professionals as anyone else, a current employer's own reporting problems are not a side business.

Ursula D., a Finance Director, had a similar translation moment. She had always described her background the way her resume did: financial planning and analysis. The message that got a reply didn't mention her title at all. It named a specific problem, decisions outpacing the reporting meant to inform them, in language a non-finance founder would recognize immediately. The first conversation followed within days. A signed project followed that.

Across all eight finance professionals in this data, the pattern holds regardless of exact title: none of them led with what they were called. All of them led with a problem their function solves that a smaller or faster-growing company doesn't have in-house yet.

The weekend gameplan

This weekend, fill in your own version of the sentence from the Deep Dive: "My [function] work usually looks like nothing happening, because I [specific preventive action] before it becomes [specific visible problem]. Right now, [type of company] without that in-house yet is probably [specific consequence]." Write it, read it out loud, and cut anything that still sounds like a job description instead of a problem. Save the rest of the offer for next week.

By the numbers

Average days to signed engagement

24

Among the 8 finance directors and managers I've worked with directly who translated their function into an outside offer, that's the average time from the first name on the list to a signed first engagement.

This week's reading

Not directly about consulting, but it changed how I think about why financial discipline fails even for people who understand the numbers perfectly well. The argument: if profit depends on what's left over after expenses, it never actually gets set aside. Worth ten minutes if you've ever generated real income and somehow ended the year with nothing invested.

One more thing

The quietest skills are usually the most valuable ones.

Nobody throws a celebration when a budget closes exactly as forecast. That's precisely why the people who can do it consistently rarely think to charge for it separately. The absence of a crisis isn't nothing. It's the thing being paid for.

P.S. If you've ever caught yourself calling your own work "just maintenance," hit reply and tell me what it prevents. I read every reply, and that sentence is usually the start of a strong offer.

How I can help

A few things I've built, if any of them are useful this week.

  • The Corporate Superpowers Assessment - free, about 7 minutes. Shows which of your skills are already worth $100-150 an hour to someone outside your building.

  • The Freedom Number Calculator - free. Runs your retirement math with income as a variable, not just savings.

  • The Encore Income Playbook - 75 ways corporate professionals turn existing skills into paid work, organized by function and effort level.

  • AI Survival Guides - function-specific guides (finance, HR, operations, and about twenty more) on where AI is actually changing the job and what to do about it, plus a few planning spreadsheets.

No pressure on any of it. Take what's useful, skip the rest.

This newsletter is for informational and educational purposes only and is not financial advice. Any figures, projections, or outcomes mentioned are examples based on individual circumstances, not guarantees, your results will vary. Consult a qualified financial advisor before making retirement or income decisions.

Affiliate disclosure: Encore Income Insider may include affiliate links, including Amazon Associates, in book or resource recommendations such as This Week's Reading. If you purchase through one of these links, I may earn a small commission at no additional cost to you.